Discover how Virgin Atlantic uses Workplace integrations to help staff go further
Discover how Virgin Atlantic uses Workplace integrations to help staff go further
30th May 2023 By Adosphere
You can go pretty far in a career with Virgin Atlantic. And we don’t just mean professionally. From Seattle to Shanghai, London and Lagos, Virgin planes criss-cross the globe. And Virgin employees get to go with them. At least, that’s the theory.
Every member of the Virgin Atlantic team is entitled to discounted staff travel – but they can only take it when there’s a spare seat on an aircraft. Unsurprisingly, that means Virgin’s staff are extremely interested in finding out how many seats are available on upcoming flights. In Virgin-speak, that’s called checking the ‘load’.
“We made a bot and our employees
just loved that. It’s really helped drive
usage of Workplace.”
– Don Langford, Senior Vice President, Technology, Virgin Atlantic
But load checking was tricky, especially for frontline workers with limited access to computers. The answer? A custom Workplace integration called Load Checker, which uses a Workplace Chatbot to automate the heavy lifting while bringing the entire process to mobile for the first time.
[embed]https://www.youtube.com/watch?v=VrUQbNMnEWc[/embed]
"Integrations can transform how an organization functions. Fundamentally. It's a game changer."
- Raza Ali, Project Manager, Virgin Atlantic
